Shipping policy

Thank you for shopping with us. 

We’re committed to getting your order to you as quickly and safely as possible.

Processing Time:

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with your tracking information.

Shipping Time:

- Free Standard Shipping: 7–10 business days

- Express Shipping: 1–3 business days

Shipping times may vary depending on your location and carrier delays.

Shipping Rates:

We offer free standard shipping on all orders. Express shipping rates are calculated at checkout based on your location.

Order Tracking:

Once your order ships, you will receive a tracking number via email. Please allow up to 24-48 hours for tracking updates to appear.

Incorrect Address:

Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages:

We are not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Delays:

While we do our best to ensure timely delivery, we are not responsible for delays caused by carriers, weather, or other unforeseen circumstances.

Contact Us:

If you have any questions about your order, feel free to contact us at hello@parfumluxure.com

Thank you for supporting our brand!